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House Rules

Welcome to our holiday home! We hope you have a pleasant stay. To keep things enjoyable for everyone, we ask you to respect the following rules.

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Arrival & departure

Check-in from 4:00 PM · Check-out by 10:00 AM. The exact time can be arranged with our on-site host. Please leave the property tidy on departure.

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Cleanliness & maintenance

End cleaning is mandatory and charged separately. Dispose of waste in the correct bins. No grease or food residue down the drain. Smoking is not permitted inside.

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Pets

Pets are not permitted.

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Quiet hours & respect

Quiet hours from 10:00 PM to 8:00 AM. Parties or loud gatherings are not permitted. Please report any damage or defects immediately.

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Safety

Close windows and doors when leaving the property. Use electrical appliances and the pellet stove with care. In case of emergency: use the fire extinguisher provided.

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Other

Water, electricity and normal heating are included. Towels and bed linen are provided. Please do not take anything from the property.

Terms & Conditions

Every guest who books a stay at holiday home Villa 33 agrees to the booking and cancellation conditions below. Failure to comply with the rental conditions may give rise to immediate termination of the rental agreement, without any right for the guest to recover the rental sum paid.

Rental period

You determine the rental period yourself, subject to availability, with a minimum of 4 nights outside the summer months of July and August, and a minimum stay of 6 nights during the summer months. We do not operate a fixed Saturday changeover day.

The advantage for you: a comfortable check-in and check-out. So feel free to book a well-priced midweek flight. You can decide your own arrival and departure times to suit your flight or your drive.

Booking & payment

You can request a reservation via the contact form. Your request will be answered within 24 hours according to the availability of Villa 33. Every reservation is confirmed by the owner by means of a booking confirmation by email, after receipt of payment of the security deposit (€500).

The first 50% of the total rental sum is due within 3 days of receiving the booking confirmation. The remaining 50% of the total rental sum must be demonstrably paid no later than 6 weeks before the start of the stay. In the event of late payment, the owner is entitled to cancel the reservation and rent the property to another party.

Cancellation policy

Cancellation by the guest

Cancellations must always be sent to the owner by email to sofieramon@telenet.be. Within 24 hours the owner will send confirmation of receipt of the cancellation by email.

Any booking can be cancelled free of charge on simple request up to 2 months before the start of the stay. For cancellation during the second month before the start of your stay, the cancellation charge is €1,000. For cancellation during the final month before the start of your stay, the cancellation charge is 90% of the rental sum.

Cancellation by the owner — force majeure before the stay

If circumstances or force majeure oblige the owner to cancel a period already rented, the guest will be notified immediately. In that case the owner will refund the amount already paid by the guest within 48 hours of that notification. The guest has no right other than to reclaim the sums already paid and expressly waives any further rights.

Cancellation by the owner — force majeure during the stay

If force majeure occurs such that the guest has only been able to make partial use of the property, the rental agreement is deemed terminated for the time already used as well, and the guest is therefore entitled to a full refund of the rental sum paid.

Liability of the guest

The main guest (the person making the reservation) is liable for damage caused by him or her, by fellow guests or by any visitors, including where such damage is discovered after departure.

If the guest is not satisfied with the condition of the house on arrival, the guest must inform the owner immediately, and at the latest within 24 hours of arrival, using the telephone number stated in the confirmation email.

The guest must use the property with due care and undertakes to leave the house in the condition in which he or she found it.

Liability of the owner

The owner accepts no liability for loss, theft, damage or injury of any kind whatsoever suffered by guests of the property.

Maximum capacity

The maximum number of sleeping places in the property is 8 beds plus 1 cot. This number may not be exceeded under any circumstances. If it is exceeded, the rental agreement is deemed terminated by operation of law and access to the property will be refused, without any claim to a refund of the security deposit paid.

Upkeep

The rented property must always be left tidy at the end of the stay. This means: tidying the house, putting everything back in its place, emptying the bins, clearing the worktop, putting the dishes away and leaving the bathrooms clean. In short, leaving the property broom-clean. In the event of flagrant non-compliance with these conditions, additional cleaning costs may be charged.

Security deposit & costs

To ensure the proper conclusion of the rental contract, the guest pays a security deposit. The security deposit (€500) is entirely separate from the rent payable. The deposit, less any costs still to be settled, will be refunded by the owner within 2 weeks after the rental period.

Practical

During the winter months the house can be heated with a pellet stove.

Purpose and use

The property is exclusively intended for occupation on a seasonal rental basis and for private purposes. The guest may not make the property their main residence, nor claim the costs for business purposes.

The holiday home has 8 sleeping places and 1 cot. Facilities are provided for a maximum of 8 people and it is not permitted to occupy the property with more than the stated maximum number of people.

Pets

Pets are not allowed.

The rental price

Includes

  • →Normal use of wood for the OFYR and pizza oven
  • →WiFi
  • →Electricity
  • →Water
  • →Bed, bath and kitchen linen

Excludes

  • →Mandatory final cleaning fee
  • →Any additional cleaning costs
  • →Pool heating surcharge (out of season)

Transfer and subletting

The guest is not permitted to transfer their rights, nor to rent the property to third parties.